Thursday, May 10, 2012
I have sat waiting for address book update in the past hare are the notes - It is important to get the update address book to the CAS servers before expecting to see changes in Outlook. 1. '\Default Offline Address List' | update-offlineAddressBook Open Exchange Management Console, expand Organization Configuration, select the Offline Address Book Tab, Select the Default Offline Address Book , right click select update. 2. run the following to have the CAS servers pull the update from the mailbox server Update-FileDistributionService -Identity SERVERNAME -Type OAB the CAS servers store this in C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\OAB. 3. In Outlook 2010 go to Send and Receive and download the Address List.
Here is the link to the MS Blog that details how to change the Out Of Office for another user. Powershell of OWA. http://blogs.technet.com/b/exchange/archive/2011/09/08/configure-automatic-replies-for-a-user-in-exchange-2010.aspx
I was able to restore the option for a user by deleting the Desktop CMime and DesktopSync service books from the device. Then clicking to resend the service books from the Blackberry Enterprise Console. I had read some forums that said to upgrade the Blackberry, the specific Blackberry the user was having a problem with was running the latest software from Verizon which was 184.108.40.2069 (Platform 220.127.116.110).
This applies to BlackBerry Enterprise Edition 5.0.3 MR6 . Find the user, Click Policies Tab, Click Edit User, Use the drop down to select the policy, Click Save All. On the Policies tab you will see "IT policy name" and "Resolved IT policy name" Click back to the Manage User screen for the specific user. Under Device Deployment, click Resend IT policy to a device You should see near the top of the page "The IT policy has been queued to send to the device." To get more information under "Device Management" click "View Tasks" This should open a search page with the user name already filled in. Click search and you should see the most recent tasks - mien had stated Task type "IT policy" with a task of "Installing", status "Successful".